Torq incident

[US] Elevated error rate while fetching execution logs on canvas and on Torq Interact

Resolved after 1 hour 57 minutes, on August 5, 2025.

monitoring Aug 05, 2025, 10:29 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 05, 2025, 08:43 PM UTC
Resolved
Aug 05, 2025, 10:41 PM UTC
Duration
1h 57m
Detected by Pingoru
Aug 05, 2025, 08:43 PM UTC

Update timeline

  1. monitoring Aug 05, 2025, 08:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. investigating Aug 05, 2025, 09:21 PM UTC

    We've identified an issue with Torq Interact submissions. We are actively investigating.

  3. identified Aug 05, 2025, 09:29 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Aug 05, 2025, 10:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Aug 05, 2025, 10:41 PM UTC

    This incident has been resolved.

Your product runs on more than Torq

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →