TOPdesk incident

TOPdesk EU3 in partial outage

Resolved after 19 hours 30 minutes, affecting EU3 SaaS hosting location, on May 4, 2026.

investigating May 04, 2026, 12:39 PM UTC

We are currently experiencing problems on our EU3 hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and already working on a solution. Our apologies for the inconvenience. We aim to update this status blog at least every 30 minutes until the issue has been resolved.

Started
May 04, 2026, 12:39 PM UTC
Resolved
May 05, 2026, 08:09 AM UTC
Duration
19h 30m
Detected by Pingoru
May 04, 2026, 12:39 PM UTC

Affected components

EU3 SaaS hosting location

Update timeline

  1. investigating May 04, 2026, 12:39 PM UTC

    We are currently experiencing problems on our EU3 hosting location. As a result your TOPdesk environment may not be available. We are aware of the problem and already working on a solution. Our apologies for the inconvenience. We aim to update this status blog at least every 30 minutes until the issue has been resolved.

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