Todoist incident

Subscriptions and Billing

Notice

Resolved after 10 hours 29 minutes, affecting Web application & API and Content Sync API and 1 more, on August 3, 2026.

resolved Aug 04, 2026, 09:19 AM UTC

This incident has been resolved. All payments should go through again as intended.

Started
Aug 03, 2026, 10:49 PM UTC
Resolved
Aug 04, 2026, 09:19 AM UTC
Duration
10h 29m
Detected by Pingoru
Aug 03, 2026, 10:49 PM UTC

Affected components

Web application & APIContent Sync APIWebsite

Update timeline

  1. monitoring Aug 03, 2026, 10:49 PM UTC

    For approximately 3 hours, the Billing Portal and Stripe services were unavailable due to a production API security key reload. A fix has been applied, and we are monitoring the services.

  2. resolved Aug 04, 2026, 09:19 AM UTC

    This incident has been resolved. All payments should go through again as intended.

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