Toast incident

Third Party Ordering - DoorDash Outage

Resolved after 20 minutes, affecting Order Processing / KDS, on December 3, 2025.

identified Dec 03, 2025, 12:58 AM UTC

We are currently investigating an issue with third-party orders that flow through DoorDash. These orders will not be processed or sent to your POS devices. We will provide updates as we learn more.

Started
Dec 03, 2025, 12:58 AM UTC
Resolved
Dec 03, 2025, 01:19 AM UTC
Duration
20m
Detected by Pingoru
Dec 03, 2025, 12:58 AM UTC

Affected components

Order Processing / KDS

Update timeline

  1. identified Dec 03, 2025, 12:58 AM UTC

    We are currently investigating an issue with third-party orders that flow through DoorDash. These orders will not be processed or sent to your POS devices. We will provide updates as we learn more.

  2. resolved Dec 03, 2025, 01:19 AM UTC

    This incident has been resolved.

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