Toast incident

Menu Builder and Menu Manager Latency

Resolved after 15 minutes, affecting POS Web application, on December 9, 2025.

monitoring Dec 09, 2025, 09:54 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 09, 2025, 09:47 PM UTC
Resolved
Dec 09, 2025, 10:02 PM UTC
Duration
15m
Detected by Pingoru
Dec 09, 2025, 09:47 PM UTC

Affected components

POS Web application

Update timeline

  1. identified Dec 09, 2025, 09:47 PM UTC

    We are aware of an issue with Menu Builder and Menu Manager that may result in pages loading slowly or not loading at all. Engineering has identified the cause and are working on implementing a fix.

  2. monitoring Dec 09, 2025, 09:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2025, 10:02 PM UTC

    This incident has been resolved.

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