Toast incident

Guest Login Outage

Resolved after 1 hour 39 minutes, affecting Online Ordering and Mobile Dining Solutions (MDS), on January 9, 2026.

investigating Jan 10, 2026, 12:22 AM UTC

We are continuing to investigate this issue.

Started
Jan 09, 2026, 11:09 PM UTC
Resolved
Jan 10, 2026, 12:48 AM UTC
Duration
1h 39m
Detected by Pingoru
Jan 09, 2026, 11:09 PM UTC

Affected components

Online OrderingMobile Dining Solutions (MDS)

Update timeline

  1. investigating Jan 09, 2026, 11:09 PM UTC

    We are currently investigating an issue that is restricting login capabilities for Toast guest accounts. This issue will affect Toast Online Ordering and Local by Toast. These two products are functional aside from the account login feature.

  2. investigating Jan 10, 2026, 12:22 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 10, 2026, 12:48 AM UTC

    This incident has been resolved.

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