Toast incident

(02/14/2026)Entitlements/Online Orders Delays Incident

Resolved after 1 hour 3 minutes, affecting Online Ordering, on February 15, 2026.

resolved Feb 15, 2026, 01:49 AM UTC

We have identified the affected services and have implemented fixes to ensure proper functionality. This incident is now resolved.

Started
Feb 15, 2026, 12:45 AM UTC
Resolved
Feb 15, 2026, 01:49 AM UTC
Duration
1h 3m
Detected by Pingoru
Feb 15, 2026, 12:45 AM UTC

Affected components

Online Ordering

Update timeline

  1. investigating Feb 15, 2026, 12:45 AM UTC

    We are currently investigating an issue that may cause some delays to online ordering or present errors when navigating online ordering.

  2. investigating Feb 15, 2026, 12:57 AM UTC

    We are continuing to look into the cause of the issue, however, we are seeing improvements in the delays and errors.

  3. investigating Feb 15, 2026, 01:17 AM UTC

    We continue to investigate the issue but are seeing minimal impact at this time.

  4. investigating Feb 15, 2026, 01:37 AM UTC

    We continue to investigate the issue but are seeing minimal impact at this time.

  5. resolved Feb 15, 2026, 01:49 AM UTC

    We have identified the affected services and have implemented fixes to ensure proper functionality. This incident is now resolved.

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