Toast incident

Deposit Delay - US Customers - 2/17/2025

Resolved after 4 hours 45 minutes, affecting Deposits, on February 17, 2026.

resolved Feb 17, 2026, 06:09 PM UTC

The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.

Started
Feb 17, 2026, 01:24 PM UTC
Resolved
Feb 17, 2026, 06:09 PM UTC
Duration
4h 45m
Detected by Pingoru
Feb 17, 2026, 01:24 PM UTC

Affected components

Deposits

Update timeline

  1. identified Feb 17, 2026, 01:24 PM UTC

    We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.

  2. monitoring Feb 17, 2026, 05:38 PM UTC

    We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.

  3. resolved Feb 17, 2026, 06:09 PM UTC

    The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.

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