Resolved after 2 hours 27 minutes, affecting POS Web application, on February 18, 2026.
This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.
Affected components
Update timeline
- investigating Feb 18, 2026, 08:54 PM UTC
We are currently investigating an issue related to the inability to log into the Toast Backend.
- identified Feb 18, 2026, 09:13 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Feb 18, 2026, 11:06 PM UTC
We apologize for the earlier update, but we are still investigating the issue and will provide updates as we learn more.
- resolved Feb 18, 2026, 11:21 PM UTC
This incident has been resolved. If you continue to experience issues logging into your account via Toast Backend, please call Toast Customer Care (617) 682-0225, or chat with Care, for additional help resolving the issue.
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