Toast incident

Online Ordering Incident

Minor Vendor's status page →

Resolved after 21 minutes, affecting Online Ordering, on April 24, 2026.

monitoring Apr 24, 2026, 06:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 24, 2026, 06:21 PM UTC
Resolved
Apr 24, 2026, 06:42 PM UTC
Duration
21m
Detected by Pingoru
Apr 24, 2026, 06:21 PM UTC

Affected components

Online Ordering

Update timeline

  1. investigating Apr 24, 2026, 06:21 PM UTC

    We are currently investigating an issue that may result in guests seeing the Payment Details section during Online Ordering checkout failing to load and showing a grey box. We will continue to update more information as it is available.

  2. identified Apr 24, 2026, 06:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 06:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 06:42 PM UTC

    This incident has been resolved.

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