Resolved after 1 hour 37 minutes, affecting POS Web application, on September 29, 2025.
We have identified the issue affecting Find Checks and our engineers are working on a fix. Affected customers can still issue refunds by finding the check in their Orders report, selecting Send to Devices, and refunding it from the POS.
Affected components
Update timeline
- investigating Sep 29, 2025, 09:55 PM UTC
We are aware of an issue causing the calendar on the Find Checks page to fail to load and are investigating. Updates will be provided here as they are available.
- identified Sep 29, 2025, 10:38 PM UTC
We have identified the issue affecting Find Checks and our engineers are working on a fix. Affected customers can still issue refunds by finding the check in their Orders report, selecting Send to Devices, and refunding it from the POS.
- resolved Sep 29, 2025, 11:32 PM UTC
A fix has been implemented for this issue. All systems have returned to normal.
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