Tink Outage History
Tink is up right nowPingoru has recorded 51 incidents for Tink: 28 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 4 | 72 of 744 (10%) |
| June 2026 | 4 | 41 of 720 (6%) |
| July 2026 | 2 | 125 of 744 (17%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 4 | 8 of 591 (1%) |
Incidents, newest first
Notice August 20, 2025 Issue with Account information 8m Account Check, Balance Check, Transactions, Business Account Check and 4 more
Started Aug 20, 2025, 09:21 AM UTC· resolved Aug 20, 2025, 09:29 AM UTC
- resolved Aug 20, 2025, 09:38 AM UTC
We experienced a technical issue between 11:21 CEST and 11:29 CEST. During the timeframe end users could have experienced a degraded performance of account information products. Performance has since returned to normal. We apologize for the inconvenience.
Notice June 30, 2025 Oxford production outage –
Started Jun 30, 2025, 07:19 AM UTC· resolved Jun 30, 2025, 07:19 AM UTC
- resolved Jun 30, 2025, 07:19 AM UTC
We experienced an issue with Oxford production between 2025-06-29 5:21:30 AM and 2025-06-29 5:24:30 AM. The cluster was affected by a partial outage that probably affected all products. The Status has since returned to normal. We apologize for the inconvenience.
Notice May 27, 2025 Degraded performance for Payments 18m Payments
Started May 27, 2025, 07:47 AM UTC· resolved May 27, 2025, 08:06 AM UTC
- resolved May 27, 2025, 07:47 AM UTC
Between 09:03 CET and 09:06 CET Tink has encountered a technical issue that impacted Payments products for multiple markets. The underlying root cause that caused the incident was resolved. We apologize for any problems this issue may have caused.
Minor May 21, 2025 Issue with Settlement accounts 3h 22m Settlement accounts
Started May 21, 2025, 10:54 AM UTC· resolved May 21, 2025, 02:17 PM UTC
- identified May 21, 2025, 10:54 AM UTC
We are currently experiencing degraded performance for Settlement Accounts caused by a 3rd party vendor.
- resolved May 21, 2025, 02:17 PM UTC
This issue has been resolved. We apologize for the inconvenience.
Notice May 5, 2025 Issue with all Tink products 7m Payments, Settlement accounts, Account Check, Balance Check and 8 more
Started May 05, 2025, 09:46 AM UTC· resolved May 05, 2025, 09:53 AM UTC
- resolved May 05, 2025, 09:58 AM UTC
We experienced a technical issue between 11:46 and 11:53 CEST. During this time users were experiencing issues with using all Tink products. Performance has since returned to normal. We apologize for the inconvenience.
Notice April 24, 2025 api/v1/user - Degraded Performance 36m Transactions, Business Transactions
Started Apr 24, 2025, 02:10 PM UTC· resolved Apr 24, 2025, 02:46 PM UTC
- resolved Apr 24, 2025, 03:06 PM UTC
We experienced degraded performance between 15:10 and 15:46 CET. During this period, some calls to the user/create and user/profiles endpoints were unsuccessful. Performance has since returned to normal. We apologize for the inconvenience.
Notice April 17, 2025 Issue affecting Payments 36m Payments
Started Apr 17, 2025, 09:46 AM UTC· resolved Apr 17, 2025, 10:23 AM UTC
- resolved Apr 17, 2025, 09:46 AM UTC
Between 10:54 CET and 11:23 CET Tink has encountered a technical issue that impacted Payments products for multiple markets. The underlying root cause that caused the incident was resolved. We apologize for any problems this issue may have caused.
- postmortem Apr 28, 2025, 08:52 AM UTC
**Introduction** On April 17, 2025, between 11:12 and 11:23 CET Tink experienced a technical issue which impacted Payments in multiple markets. During the time of the incident, end-users experienced issues in the step where to select their bank \(bank selection\). **Root Cause Analysis** After a thorough investigation, it was found that a configuration mismatch caused empty bank selection screens for end users in multiple markets. **Remediation** Once the issue was identified, the affected configuration was corrected. **Follow-up actions** To prevent similar issues in the future Tink will be implementing the following actions: 1. Add automatic checks on bank selection data sources to block empty configurations 1. Improve verification of bank selection configurations
Notice March 17, 2025 Degraded performance of all Tink products 10m Payments, Settlement accounts, Account Check, Balance Check and 8 more
Started Mar 17, 2025, 11:12 AM UTC· resolved Mar 17, 2025, 11:22 AM UTC
- resolved Mar 17, 2025, 12:13 PM UTC
We experienced a technical issue between 12:12 CET and 12:22 CET that caused a degraded performance of all Tink porducts. Performance has since returned to normal. We apologize for the inconvenience.
Notice March 8, 2025 Issue with Payments and other products 1h 50m Payments, Account Check, Balance Check, Transactions and 5 more
Started Mar 08, 2025, 02:01 PM UTC· resolved Mar 08, 2025, 03:52 PM UTC
- monitoring Mar 08, 2025, 02:01 PM UTC
Between 14:24 and 14:30 Tink experienced a quick technical glitch that caused degraded performance for Payments and other AIS products. Since then the issue was resolved. We are sorry for any inconvenience this has caused.
- resolved Mar 08, 2025, 03:52 PM UTC
We monitored the situation for a few more hours and we now consider the issue resolved.
Minor March 6, 2025 Degraded performance of Tink Link affecting all products 15m Payments, Settlement accounts, Account Check, Balance Check and 8 more
Started Mar 06, 2025, 10:18 AM UTC· resolved Mar 06, 2025, 10:34 AM UTC
- investigating Mar 06, 2025, 10:18 AM UTC
We are currently investigating an issue with Tink Link affecting all products on all markets.
- resolved Mar 06, 2025, 10:34 AM UTC
This issue has been resolved. We apologize for the inconvenience.
- postmortem Mar 11, 2025, 02:34 PM UTC
**Introduction** On March 6th 2025 between 10:50 and 11:16 CET Tink experienced a technical issue which impacted all Tink products in all markets. During the time of the incident, end-users were experiencing issues with payments and account refreshes, with slower responses and timeouts. **Root Cause Analysis** After a thorough investigation, it was found out that the issue had been caused by an automation to delete expired sessions executing too many requests in parallel which resulted in timeouts/failures to acquire connections for incoming requests **Remediation** The issue was resolved automatically when all accumulated deletion requests were processed. **Follow-up actions** To prevent similar issues in the future Tink will be implementing the following actions: 1. Improve alerting to detect case when delete jobs is queuing up 2. Improve robustness of session clean-ups to batch deletion of jobs