Resolved after 23 hours 57 minutes, affecting Payments and Settlement accounts and 1 more, on July 7, 2026.
**Introduction** On 2026-07-07 between 15:26 and 15:51 CEST, Tink experienced a technical issue which impacted API availability for some of our customers. During the incident, end-users experienced issues with accessing affected Tink services. **Root Cause Analysis** After a thorough investigation, the event which triggered the temporary API availability issue was identified and successfully addressed. **Remediation** Once the issue was identified, Tink restored service availability and implemented additional protective measures to improve resilience against similar events. **Follow-up Actions** To prevent similar issues in the future, Tink will be implementing the following actions: 1. Strengthen protective controls across relevant production environments. 2. Improve monitoring and response procedures for high-impact availability events. 3. Review and enhance service resilience to reduce the impact of similar incidents.
Affected components
Update timeline
- investigating Jul 07, 2026, 01:39 PM UTC
We are currently investigating an issue that is affecting several Tink products. See details for the full list of affected products.
- monitoring Jul 07, 2026, 01:54 PM UTC
Service is currently recovering and we are actively monitoring the situation.
- resolved Jul 08, 2026, 01:37 PM UTC
This issue has been resolved. We apologize for the inconvenience.
- postmortem Jul 09, 2026, 02:31 PM UTC
**Introduction** On 2026-07-07 between 15:26 and 15:51 CEST, Tink experienced a technical issue which impacted API availability for some of our customers. During the incident, end-users experienced issues with accessing affected Tink services. **Root Cause Analysis** After a thorough investigation, the event which triggered the temporary API availability issue was identified and successfully addressed. **Remediation** Once the issue was identified, Tink restored service availability and implemented additional protective measures to improve resilience against similar events. **Follow-up Actions** To prevent similar issues in the future, Tink will be implementing the following actions: 1. Strengthen protective controls across relevant production environments. 2. Improve monitoring and response procedures for high-impact availability events. 3. Review and enhance service resilience to reduce the impact of similar incidents.
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