Resolved after 2 days 21 hours, affecting Settlement accounts, on May 19, 2026.
We can confirm that the previously identified issue affecting inbound and outbound SEPA payments has now been resolved. Payments are processing as expected. We apologise for the inconvenience caused and thank you for your patience.
Affected components
Update timeline
- investigating May 19, 2026, 09:53 AM UTC
We have identified and are currently investigating an issue with our provider which is affecting both outbound and inbound SEPA payments, which may result in delays.
- monitoring May 21, 2026, 01:29 PM UTC
We continue to monitor an issue affecting both outbound and inbound SEPA payments. While some payments are processing, we cannot yet confirm full service restoration. We are actively investigating and will provide a further update as soon as possible. We apologise for the inconvenience.
- resolved May 22, 2026, 07:39 AM UTC
We can confirm that the previously identified issue affecting inbound and outbound SEPA payments has now been resolved. Payments are processing as expected. We apologise for the inconvenience caused and thank you for your patience.
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