Timus Networks incident

Service Degradation – Infrastructure Scaling in Progress

Resolved after 44 minutes, affecting section-215290 (Manager) and section-215290 (Authentication) and 1 more, on October 2, 2025.

resolved Oct 02, 2025, 06:29 PM UTC

The scaling process has been successfully completed. All services are operating at normal performance levels. We will continue to monitor closely, but no further impact is expected.

Started
Oct 02, 2025, 05:45 PM UTC
Resolved
Oct 02, 2025, 06:29 PM UTC
Duration
44m
Detected by Pingoru
Oct 02, 2025, 05:45 PM UTC

Affected components

section-215290 (Manager)section-215290 (Authentication)section-215290 (Data Ingestion)section-215290 (Partner Portal)

Update timeline

  1. investigating Oct 02, 2025, 05:45 PM UTC

    We are currently experiencing elevated load on our systems, resulting in degraded performance for some services. Our infrastructure team is actively scaling the clusters to restore full performance. We will continue to provide updates as progress is made.

  2. resolved Oct 02, 2025, 06:29 PM UTC

    The scaling process has been successfully completed. All services are operating at normal performance levels. We will continue to monitor closely, but no further impact is expected.

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