Resolved after 23 hours 31 minutes, affecting Timely App and iOS app / API, on May 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Timely AppiOS app / API
Update timeline
- identified May 13, 2025, 10:25 PM UTC
We're aware of an issue related to parts of Timely that are causing slowdowns occasionally for some of our customers. We've identified the cause and we're currently working to fix this. We do not currently see widespread impact for our customers.
- monitoring May 14, 2025, 03:18 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 14, 2025, 09:57 PM UTC
This incident has been resolved.
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