Tilroy incident

Some Tilroy functions are not working

Resolved after 2 hours 34 minutes, affecting Point Of Sale and Data management and reporting, on April 16, 2025.

identified Apr 16, 2025, 10:14 AM UTC

We have implemented a fix, so new cashups will be able to be printed and go to reporting, we are now working on adding the missing cashups to the reporting.

Started: Apr 16, 2025, 09:11 AM UTC
Resolved: Apr 16, 2025, 11:45 AM UTC
Duration: 2h 34m
Detected by Pingoru: Apr 16, 2025, 09:11 AM UTC

Affected components

Point Of SaleData management and reporting

Update timeline

identified Apr 16, 2025, 09:11 AM UTC

We have received messages about problems with printing and reporting of cashups. We have identified the problem and are implementing a fix.
identified Apr 16, 2025, 10:14 AM UTC

We have implemented a fix, so new cashups will be able to be printed and go to reporting, we are now working on adding the missing cashups to the reporting.
resolved Apr 16, 2025, 11:45 AM UTC

This incident has been resolved.

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