Resolved after 2 hours 8 minutes, affecting Web & Desktop application and API, on April 9, 2026.
The service should be fully operational now, we'll continue monitoring it.
Affected components
Web & Desktop applicationAPI
Update timeline
- investigating Apr 09, 2026, 02:35 PM UTC
We are currently investigating a connectivity issue that occurs for some users. We’ll have more information soon.
- monitoring Apr 09, 2026, 03:22 PM UTC
The service should be fully operational now, we'll continue monitoring it.
- resolved Apr 09, 2026, 04:43 PM UTC
This incident has been resolved, services are fully operational.
Your product runs on more than Tidio
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.