TicketNetwork incident

Payment Processing Delays

Resolved after 17 minutes, affecting Retail Sites / Sales, on July 15, 2025.

investigating Jul 15, 2025, 05:27 PM UTC

Please be advised that we are currently experiencing an issue which may cause delays in our ability to process payments. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.

Started
Jul 15, 2025, 05:27 PM UTC
Resolved
Jul 15, 2025, 05:45 PM UTC
Duration
17m
Detected by Pingoru
Jul 15, 2025, 05:27 PM UTC

Affected components

Retail Sites / Sales

Update timeline

  1. investigating Jul 15, 2025, 05:27 PM UTC

    Please be advised that we are currently experiencing an issue which may cause delays in our ability to process payments. For further details, check the status of this incident via status.ticketnetwork.com while we investigate the issue and work towards a fix.

  2. resolved Jul 15, 2025, 05:45 PM UTC

    Root cause found. Incident has been resolved

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