Resolved after 21 hours 18 minutes, affecting Conventions and Patron Management, on October 20, 2025.
Application errors have largely subsided. Engineering will continue to monitor as cloud services catch up.
Affected components
ConventionsPatron Management
Update timeline
- identified Oct 20, 2025, 04:08 PM UTC
An outage with our cloud provider is causing degraded performance on the system including but not limited to sending emails and loading files for some pages.
- monitoring Oct 20, 2025, 09:04 PM UTC
Application errors have largely subsided. Engineering will continue to monitor as cloud services catch up.
- resolved Oct 21, 2025, 01:27 PM UTC
As of 6:53 PM EDT last night we reported full recovery.
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