TIBCO incident

TIBCO Cloud™ Spotfire® (EU and US region) - Error while opening analyses

Resolved after 6 hours 7 minutes, affecting Spotfire®, on February 7, 2025.

investigating Feb 07, 2025, 01:15 PM UTC

The issue as been resolved. If you are still facing any issues, please contact Spotfire Support at support.spotfire.com. Thank you.

Started
Feb 07, 2025, 09:36 AM UTC
Resolved
Feb 07, 2025, 03:43 PM UTC
Duration
6h 7m
Detected by Pingoru
Feb 07, 2025, 09:36 AM UTC

Affected components

Spotfire®

Update timeline

  1. investigating Feb 07, 2025, 09:36 AM UTC

    We are currently investigating an issue where users are unable open analyses in TIBCO Cloud™ Spotfire® (EU and US region). Our team is actively working to identify the root cause and implement a fix as soon as possible. We understand the inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available. If you have any questions or concerns, please contact customer support via the Spotfire Support Portal at https://support.spotfire.com.

  2. investigating Feb 07, 2025, 01:13 PM UTC

    The issue has been resolved.

  3. investigating Feb 07, 2025, 01:15 PM UTC

    The issue as been resolved. If you are still facing any issues, please contact Spotfire Support at support.spotfire.com. Thank you.

  4. resolved Feb 07, 2025, 03:43 PM UTC

    This incident has been resolved.

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