Thycotic incident

Privileged Access Service / Cloud Suite: HTTP 401 on Custom Authorization Profiles in Cloud Suite 26.1

Resolved after 15 hours 25 minutes, affecting Privileged Access Service / Cloud Suite and Privileged Access Service / Cloud Suite and 1 more, on April 25, 2026.

resolved Apr 26, 2026, 12:51 PM UTC

We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Started
Apr 25, 2026, 09:25 PM UTC
Resolved
Apr 26, 2026, 12:51 PM UTC
Duration
15h 25m
Detected by Pingoru
Apr 25, 2026, 09:25 PM UTC

Affected components

Privileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud SuitePrivileged Access Service / Cloud Suite

Update timeline

  1. identified Apr 25, 2026, 09:25 PM UTC

    We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected. A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.

  2. resolved Apr 26, 2026, 12:51 PM UTC

    We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally. We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support. For any questions or concerns, please reach out to our support team at https://support.delinea.com.

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