Thryv incident

Signatures (Marketplace & Business Center)

Resolved after 3 hours 44 minutes, on November 7, 2024.

resolved Nov 07, 2024, 07:17 PM UTC

This incident has been resolved, the Signatures feature is now functioning as expected. We will continue to monitor the Signatures feature for any disruptions.

Started
Nov 07, 2024, 03:32 PM UTC
Resolved
Nov 07, 2024, 07:17 PM UTC
Duration
3h 44m
Detected by Pingoru
Nov 07, 2024, 03:32 PM UTC

Update timeline

  1. investigating Nov 07, 2024, 03:32 PM UTC

    We are currently investigating an issue with our Signatures feature preventing users from accessing their Signatures feature. Issue Experience: Users will encounter an error when attempting to access the Signatures feature, preventing from viewing, creating, sending Signature requests. This incident is currently effecting: Users: Global Device/OS: Desktop/Browser, Mobile App Effected Component: Signatures Current Workaround: No Workaround Estimated Timeline to Resolution: no ETA We will continue to provide regular updates here regarding the incident.

  2. resolved Nov 07, 2024, 07:17 PM UTC

    This incident has been resolved, the Signatures feature is now functioning as expected. We will continue to monitor the Signatures feature for any disruptions.

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