Thryv incident
Business Center - Document Upload/Share Document for staff
Resolved after 19 hours 45 minutes, on December 9, 2024.
This incident has been resolved. Staff members will no longer have any issues sharing or uploading documents in the Business Center.
Update timeline
- identified Dec 09, 2024, 06:25 PM UTC
Current Status: Partially Operational Discovered: 12/7/2024 Resolved: Impacted Product: Business Center Affected Feature: Document Upload/Share Document (staff only) What does this mean for you? All staff users other than the Primary Admin are currently unable to Share a Document, Add an Internal Document, or Upload to My Documents in the Business Center. We have a Critical Priority ticket with our development team to have this resolved. Current Workaround: The Primary Admin can Share a Document, Add an Internal Document, or Upload to My Documents. Only staff users are impacted. We are working diligently to resolve this issue; we will provide ongoing status updates.
- resolved Dec 10, 2024, 02:11 PM UTC
This incident has been resolved. Staff members will no longer have any issues sharing or uploading documents in the Business Center.
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