Resolved after 2 hours 24 minutes, affecting Leads Inbox, on January 2, 2025.
Our development team has implemented a fix for this issue and we are monitoring the result. If any further issues persist please reach out to our Thryv Support team at 844-998-4798 to report.
Affected components
Update timeline
- identified Jan 02, 2025, 05:45 PM UTC
Current Status: Partially Operational Discovered: 12/31/2024 - 12:30 CST Resolved: 1/2/2025 - 12:45 CST Impacted Product: Command Center - mobile app on iOS (iPhone) Affected Feature: Calls & Voicemails What does this mean for you? Users are not receiving incoming calls on the app, whether the app is open or closed Current Workaround: no current workaround Our development team is working diligently to resolve this issue; we will provide ongoing status updates.
- monitoring Jan 02, 2025, 06:51 PM UTC
Our development team has implemented a fix for this issue and we are monitoring the result. If any further issues persist please reach out to our Thryv Support team at 844-998-4798 to report.
- resolved Jan 02, 2025, 08:09 PM UTC
This incident has been resolved.
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