Resolved after 2 hours 24 minutes, affecting Provisioning API and Event Gateway and 1 more, on January 23, 2025.
Services are operating normally and we are continuing to monitor.
Affected components
Provisioning APIEvent GatewayThreatX DashboardBackend Risk Analytics Engine
Update timeline
- investigating Jan 23, 2025, 08:50 PM UTC
ThreatX Engineering has detected intermittent degraded performance affecting ThreatX hosted services (Dashboard, API, Gateway, and Risk Analytics Engine). We are currently investigating the issue. At this time we have no reason to believe protection of customer sites (ie Hosted WAF instances) is affected in any way.
- monitoring Jan 23, 2025, 09:57 PM UTC
Services are operating normally and we are continuing to monitor.
- resolved Jan 23, 2025, 11:15 PM UTC
Issue resolved, all looks green across the board.
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