Thought Industries incident

Issue viewing PDFs

Minor Vendor's status page →

Resolved after 1 hour 43 minutes, affecting US - Academy Platform and EU - Academy Platform, on December 10, 2025.

investigating Dec 10, 2025, 06:58 PM UTC

We are continuing to investigate this issue.

Started
Dec 10, 2025, 06:52 PM UTC
Resolved
Dec 10, 2025, 08:35 PM UTC
Duration
1h 43m
Detected by Pingoru
Dec 10, 2025, 06:52 PM UTC

Affected components

US - Academy PlatformEU - Academy Platform

Update timeline

  1. investigating Dec 10, 2025, 06:52 PM UTC

    We are aware of an issue for learners viewing PDFs in the Thought Industries Platform and are working on a resolution.

  2. investigating Dec 10, 2025, 06:58 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 10, 2025, 08:35 PM UTC

    This incident has been resolved.

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