Resolved after 3 hours 17 minutes, affecting US - Academy Platform and EU - Academy Platform, on January 20, 2026.
A fix has been implemented and we are monitoring the platform.
Affected components
US - Academy PlatformEU - Academy Platform
Update timeline
- identified Jan 20, 2026, 09:40 AM UTC
The issue has been identified and we are working on fixing it.
- identified Jan 20, 2026, 10:34 AM UTC
We are continuing to work on a fix for this issue. Also, apart from broken images, all other functionality is still working as expected.
- identified Jan 20, 2026, 11:37 AM UTC
We are continuing to work on a fix for this issue. Also, apart from broken images, all other functionality is still working as expected.
- monitoring Jan 20, 2026, 12:24 PM UTC
A fix has been implemented and we are monitoring the platform.
- resolved Jan 20, 2026, 12:57 PM UTC
This incident has been resolved.
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