Thought Industries incident

Background jobs are non-functional

Resolved after 18 minutes, affecting US - Academy Platform and EU - Academy Platform, on February 16, 2026.

monitoring Feb 16, 2026, 12:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 16, 2026, 11:58 AM UTC
Resolved
Feb 16, 2026, 12:17 PM UTC
Duration
18m
Detected by Pingoru
Feb 16, 2026, 11:58 AM UTC

Affected components

US - Academy PlatformEU - Academy Platform

Update timeline

  1. investigating Feb 16, 2026, 11:58 AM UTC

    We are currently investigating this issue.

  2. identified Feb 16, 2026, 11:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 16, 2026, 11:59 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Feb 16, 2026, 12:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 16, 2026, 12:17 PM UTC

    This incident has been resolved.

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