Resolved after 1 day 2 hours, affecting CLEAR, on August 3, 2026.
Our data provider has implemented a fix for this issue. We are monitoring the situation closely and will confirm full resolution shortly.
Affected components
Update timeline
- investigating Aug 03, 2026, 05:02 PM UTC
We’re currently experiencing a technical issue with our Reverse Phones Lookup service, making results for many phone numbers temporarily unavailable. CLEAR’s other Phone search data sources are not affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. We’ll update this notice once the service has been restored.
- investigating Aug 03, 2026, 07:18 PM UTC
We are continuing to investigate this issue with the data provider.
- identified Aug 04, 2026, 06:32 PM UTC
We’ve identified the root cause of this issue, which originates with a third-party data provider. They have confirmed a fix is underway; no ETA has been provided. We are monitoring closely and will update this page as soon as we have more information.
- monitoring Aug 04, 2026, 07:18 PM UTC
Our data provider has implemented a fix for this issue. We are monitoring the situation closely and will confirm full resolution shortly.
- resolved Aug 04, 2026, 07:42 PM UTC
This incident has been resolved.
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