Thomson Reuters Legal incident

Search & Summarize Practical Law Canada Experiencing Errors

Resolved after 41 minutes, affecting CoCounsel Core - US, on January 9, 2026.

investigating Jan 09, 2026, 08:17 PM UTC

We are currently experiencing an issue with the Search & Summarize skill for Practical Law Canada. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Started
Jan 09, 2026, 08:17 PM UTC
Resolved
Jan 09, 2026, 08:58 PM UTC
Duration
41m
Detected by Pingoru
Jan 09, 2026, 08:17 PM UTC

Affected components

CoCounsel Core - US

Update timeline

  1. investigating Jan 09, 2026, 08:17 PM UTC

    We are currently experiencing an issue with the Search & Summarize skill for Practical Law Canada. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

  2. resolved Jan 09, 2026, 08:58 PM UTC

    This incident has been resolved.

Your product runs on more than Thomson Reuters Legal

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →