Thomson Reuters Legal incident
AI research features within Westlaw and CoCounsel are failing
Major Vendor's status page →
Resolved after 8 hours 48 minutes, affecting Practical Law US and CoCounsel Core - US and 1 more, on March 31, 2026.
We are continuing to investigate this issue.
Affected components
Practical Law USCoCounsel Core - USPractical Law CanadaCoCounsel DraftingPractical Law UKWestlaw USWestlaw CanadaPractical Law ANZWestlaw UKWestlaw ANZ
Update timeline
- investigating Mar 31, 2026, 10:33 PM UTC
We are currently investigating this issue.
- investigating Apr 01, 2026, 07:17 AM UTC
We are continuing to investigate this issue.
- resolved Apr 01, 2026, 07:21 AM UTC
This incident has been resolved.
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