Thinkific incident
Thinkific Is Experiencing Delays in Some Services - We've Identified the Problem
Resolved after 2 hours 11 minutes, affecting Thinkific Application, on October 20, 2025.
The challenges affecting our platform have now been resolved. Orders are processing correctly, videos are uploading successfully, and notifications are sending as expected. Thank you for your patience.
Affected components
Update timeline
- identified Oct 20, 2025, 08:55 AM UTC
Thinkific is currently experiencing delays in several of our services including fulfilling student orders and sending student notificaitons. Our engineers have identified the problem being due to disruptions with Amazon Web Services (https://health.aws.amazon.com/health/status) and are currently reviewing the situation.
- monitoring Oct 20, 2025, 10:27 AM UTC
We are observing recovery across most of the affected services. Videos are uploading and processing, Orders are being fulfilled and notifications are being sent out. We will continue to monitor the situation closely to confirm a full resolution.
- resolved Oct 20, 2025, 11:06 AM UTC
The challenges affecting our platform have now been resolved. Orders are processing correctly, videos are uploading successfully, and notifications are sending as expected. Thank you for your patience.
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Amazon Web Services