Resolved after 2 days 22 hours, affecting Textline Web Application, on September 30, 2025.
Continued monitoring is being performed. A zero-downtime infrastructure upgrade is scheduled for Friday, October 3rd to isolate resources to ensure isolation between message volume and message delivery.
Affected components
Update timeline
- investigating Sep 30, 2025, 05:55 PM UTC
Textline is experiencing extreme message load. Resources are being scaled up to manage the increased volume.
- identified Sep 30, 2025, 05:56 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 30, 2025, 06:21 PM UTC
Resources have been scaled up to meet increased volume. No messages were lost during the spike in volume.
- monitoring Oct 01, 2025, 08:14 PM UTC
Delay to incoming messages has been reported and is under investigation.
- monitoring Oct 02, 2025, 11:04 PM UTC
Continued monitoring is being performed. A zero-downtime infrastructure upgrade is scheduled for Friday, October 3rd to isolate resources to ensure isolation between message volume and message delivery.
- resolved Oct 03, 2025, 04:03 PM UTC
Infrastructure has been updated and application latency is no longer observed.
Your product runs on more than Textline
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services