Resolved after 2 hours 51 minutes, affecting Twilio SMS and Twilio MMS, on October 3, 2025.
The incident impacting MMS, SMS, OTT, Voice Insights, Verify and Lookup in US1 has been resolved and systems are operating normally at this time.
Affected components
Update timeline
- monitoring Oct 03, 2025, 04:04 PM UTC
There is an ongoing situation impacting Twilio’s SMS and MMS services. Their monitoring systems have detected an increase in 500 errors, which means some messages may fail to send or experience delays. Twilio’s engineering team is actively investigating the issue and working to resolve it as quickly as possible.
- resolved Oct 03, 2025, 06:55 PM UTC
The incident impacting MMS, SMS, OTT, Voice Insights, Verify and Lookup in US1 has been resolved and systems are operating normally at this time.
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