Textline incident
Recurring 'Unauthorized Action' Error Blocking Account Access
Resolved after 4 hours 3 minutes, affecting Textline Web Application, on October 3, 2025.
This incident has been resolved. If you still experience the issue, clearing your browser cache has been a proven solution.
Affected components
Update timeline
- investigating Oct 03, 2025, 07:01 PM UTC
Some customers are seeing a recurring “Unauthorized action. Please reload to continue” error, preventing account access. Textline engineering is aware of the affected accounts and is actively working to resolve.
- investigating Oct 03, 2025, 07:02 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 03, 2025, 10:20 PM UTC
A fix has been implemented and we are monitoring for results.
- resolved Oct 03, 2025, 11:05 PM UTC
This incident has been resolved. If you still experience the issue, clearing your browser cache has been a proven solution.
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