Resolved after 5 hours 15 minutes, affecting HP Anyware Customer Self-Service Portal and Downloads, on April 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
HP Anyware Customer Self-Service PortalDownloads
Update timeline
- investigating Apr 28, 2026, 03:00 AM UTC
An issue is impacting access to the HP Anyware support site. Customers may experience problems accessing Knowledge Base content and submitting support cases. As a workaround, please contact Global Support Services (GSS) for assistance with ticket creation. An update will follow within 3 hours.
- identified Apr 28, 2026, 04:31 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 28, 2026, 08:03 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 28, 2026, 08:16 AM UTC
This incident has been resolved.
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