Teradici incident

Anyware Manager as a Service Enrollment Outage

Resolved after 2 hours 24 minutes, affecting Anyware Manager, on February 7, 2025.

monitoring Feb 07, 2025, 10:35 PM UTC

We have observed enrollments being processed by our system at a slow rate. Please reach out to support if you are experiencing any issues with regards to machine enrollment.

Started
Feb 07, 2025, 09:40 PM UTC
Resolved
Feb 08, 2025, 12:04 AM UTC
Duration
2h 24m
Detected by Pingoru
Feb 07, 2025, 09:40 PM UTC

Affected components

Anyware Manager

Update timeline

  1. investigating Feb 07, 2025, 09:40 PM UTC

    We are temporarily experiencing an outage that is impacting Anyware Manager customers. This outage impacts users' ability to enroll new machines into the service. We are actively investigating and will report back within 60 minutes.

  2. monitoring Feb 07, 2025, 10:35 PM UTC

    We have observed enrollments being processed by our system at a slow rate. Please reach out to support if you are experiencing any issues with regards to machine enrollment.

  3. resolved Feb 08, 2025, 12:04 AM UTC

    This incident has been resolved.

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