Resolved after 52 minutes, affecting Dashboard and UI, on August 12, 2025.
We are seeing recovery, but are still actively investigating the root cause.
Affected components
DashboardUI
Update timeline
- identified Aug 12, 2025, 02:56 PM UTC
We have identified an issue where some users are unable to access the Tenfold Dashboard, and that some calls are not being recorded. We are actively working on resolving the issue.
- monitoring Aug 12, 2025, 02:57 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 12, 2025, 03:35 PM UTC
We are seeing recovery, but are still actively investigating the root cause.
- resolved Aug 12, 2025, 03:49 PM UTC
This incident has been resolved.
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