Tenable incident
Tenable One - Exposure Management: Hexa AI Inaccessible
Critical Vendor's status page →
Resolved after 15 minutes, affecting sing and us-1a and 1 more, on July 20, 2026.
We have implemented a fix for the issue and are monitoring the recovery.
Affected components
singus-1aus-2aus-2bus-3aus-4aus-5amssp-us-1 (us07)us08ap-syd-1
Update timeline
- investigating Jul 20, 2026, 02:38 PM UTC
We are aware of and actively investigating the inability for certain users to access the Hexa AI component of Exposure Management . We will provide periodic updates as our engineers continue working on this issue.
- monitoring Jul 20, 2026, 02:39 PM UTC
We have implemented a fix for the issue and are monitoring the recovery.
- resolved Jul 20, 2026, 02:53 PM UTC
The issue has been resolved. We are sorry for the disruption and inconvenience.
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