Tenable Vulnerability Management: Login and Platform Issues on us-1a, us-2a and us-2b

Update timeline

1. investigating Oct 20, 2025, 09:46 AM UTC

   We are aware of and actively investigating login and performance issues currently impacting all functionality within environments us-1a, us-2a and us-2b. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.

2. identified Oct 20, 2025, 09:56 AM UTC

   We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

3. monitoring Oct 20, 2025, 10:34 AM UTC

   We have implemented a fix for the issue and are monitoring the recovery.

4. monitoring Oct 20, 2025, 10:36 AM UTC

   We are continuing to monitor for any further issues.

5. identified Oct 20, 2025, 03:30 PM UTC

   We are aware of scan processing delays for some Tenable Vulnerability Management customers in us-2a and are also aware of degraded performance on us-1a and us-2a for some Tenable One customers.

6. monitoring Oct 21, 2025, 12:44 AM UTC

   We have implemented a fix for the issue and are monitoring the recovery.

7. resolved Oct 21, 2025, 08:55 AM UTC

   The issue has been resolved. We are sorry for the disruption and inconvenience.