Tenable incident

TenableOne: last_connect and last_scanned fields are unavailable

Resolved after 54 minutes, affecting AP-SYD-1 and BR01 and 1 more, on October 31, 2025.

resolved Oct 31, 2025, 04:45 PM UTC

Between 30/Oct 17:15UTC and 31/Oct 16:15UTC certain users may not have observed data in Nessus Agent last_connect and last_scanned fields. The issue has been resolved. We are sorry for the disruption and inconvenience.

Started
Oct 31, 2025, 03:51 PM UTC
Resolved
Oct 31, 2025, 04:45 PM UTC
Duration
54m
Detected by Pingoru
Oct 31, 2025, 03:51 PM UTC

Affected components

AP-SYD-1BR01singCA01us-1aFRAus-2aIN01us-2bJP01

Update timeline

  1. investigating Oct 31, 2025, 03:51 PM UTC

    We are aware of and actively investigating fields pertaining to Nessus Agents that do not have data for certain users. We will provide periodic updates as our engineers continue working on this issue.

  2. identified Oct 31, 2025, 03:51 PM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  3. monitoring Oct 31, 2025, 04:17 PM UTC

    We have implemented a fix for the issue and are monitoring the recovery.

  4. resolved Oct 31, 2025, 04:45 PM UTC

    Between 30/Oct 17:15UTC and 31/Oct 16:15UTC certain users may not have observed data in Nessus Agent last_connect and last_scanned fields. The issue has been resolved. We are sorry for the disruption and inconvenience.

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