Tenable incident

Tenable Vulnerability Management: Scan delays and Scan jobs aborting

Resolved after 17 hours 13 minutes, affecting AP-SYD-1 and BR01 and 1 more, on December 31, 2025.

monitoring Dec 31, 2025, 05:34 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 31, 2025, 02:37 AM UTC
Resolved
Dec 31, 2025, 07:50 PM UTC
Duration
17h 13m
Detected by Pingoru
Dec 31, 2025, 02:37 AM UTC

Affected components

AP-SYD-1BR01CA01FRAIN01JP01SINGUAE01UK-LON-1US-1A

Update timeline

  1. investigating Dec 31, 2025, 02:37 AM UTC

    We are aware of and actively investigating an issue with scan delays. We will provide periodic updates as our engineers continue working on this issue.

  2. investigating Dec 31, 2025, 03:47 AM UTC

    We are aware of and actively investigating scan delays and scan jobs aborting that are impacting Cloud Scanners for certain users. We will provide periodic updates as our engineers continue working on this issue.

  3. identified Dec 31, 2025, 04:19 AM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  4. monitoring Dec 31, 2025, 05:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 31, 2025, 07:50 PM UTC

    This incident has been resolved.

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