Resolved after 48 minutes, affecting ca01, on January 18, 2026.
We have implemented a fix for the issue and are monitoring the recovery.
Affected components
ca01
Update timeline
- investigating Jan 18, 2026, 03:17 AM UTC
We are aware of and actively investigating Login issues that are impacting logging in to cloud platform. We will provide periodic updates as our engineers continue working on this issue.
- identified Jan 18, 2026, 03:37 AM UTC
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
- monitoring Jan 18, 2026, 03:43 AM UTC
We have implemented a fix for the issue and are monitoring the recovery.
- resolved Jan 18, 2026, 04:06 AM UTC
The issue has been resolved. We are sorry for the disruption and inconvenience.
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