Resolved after 23 hours 12 minutes, affecting AE1 and AU1 and 1 more, on March 30, 2026.
the underlying cause has been addressed and sync operations are recovering
Affected components
AE1AU1BR1CA1EU1IN1JP1KR1SG1UK1
Update timeline
- investigating Mar 30, 2026, 08:07 AM UTC
We are aware of and actively investigating delays in sync operations that are impacting certain users. We will provide periodic updates as our engineers continue working on this issue.
- identified Mar 30, 2026, 10:09 AM UTC
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
- monitoring Mar 30, 2026, 02:38 PM UTC
the underlying cause has been addressed and sync operations are recovering
- resolved Mar 31, 2026, 07:20 AM UTC
The issue has been resolved. We are sorry for the disruption and inconvenience.
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