Resolved after 12 days 23 hours, affecting US-2A and US08, on September 23, 2026.
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
Affected components
Update timeline
- investigating Sep 23, 2026, 03:32 PM UTC
We are aware of and actively investigating latency that is impacting recast rule processing for certain users. We will provide periodic updates as our engineers continue working on this issue.
- monitoring Sep 23, 2026, 06:46 PM UTC
We have implemented a fix for the issue and are monitoring the recovery.
- identified Sep 28, 2026, 09:00 AM UTC
We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.
- resolved Oct 06, 2026, 02:37 PM UTC
The issue has been resolved. We are sorry for the disruption and inconvenience.
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