Temporal incident
Drop in sync match rates for Activity/Workflow Processing for some customers
Minor Vendor's status page →
Resolved after 1 day 9 hours, affecting us-west1 and eu-central-1, on December 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
us-west1eu-central-1
Update timeline
- investigating Dec 16, 2025, 03:29 PM UTC
We are currently investigating this issue.
- identified Dec 16, 2025, 04:57 PM UTC
The issue has been identified and a fix is being implemented.
- identified Dec 16, 2025, 05:02 PM UTC
This is a metrics issue and no actual impact to sync match rates for customers. Still investigating possible fixes.
- identified Dec 16, 2025, 07:11 PM UTC
We are continuing to work on a fix for this issue.
- identified Dec 17, 2025, 11:04 AM UTC
We are actively working on a fix for this issue.
- identified Dec 17, 2025, 06:39 PM UTC
We are deploying a fix for this.
- monitoring Dec 17, 2025, 11:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2025, 01:05 AM UTC
This incident has been resolved.
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