Temporal incident
Small number of customers in us-west-2 may experience elevated API latencies
Resolved after 17 hours 10 minutes, affecting us-west-2, on January 26, 2026.
Retroactive update: Latencies in us-west-2 returned to normal levels after the fix was applied, and the incident was considered resolved at 23:30 UTC on Jan 26. No additional customer impact was observed.
Affected components
Update timeline
- investigating Jan 26, 2026, 09:17 PM UTC
Small number of customers in us-west-2 may experience elevated API latencies.
- investigating Jan 26, 2026, 09:44 PM UTC
We are continuing to investigate this issue.
- investigating Jan 26, 2026, 09:53 PM UTC
We are still investigating the root cause. Performance is recovering. Some customers may still see elevated API latencies.
- investigating Jan 26, 2026, 10:37 PM UTC
Investigation ongoing.
- monitoring Jan 26, 2026, 11:29 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 26, 2026, 11:31 PM UTC
Monitoring
- resolved Jan 27, 2026, 02:28 PM UTC
Retroactive update: Latencies in us-west-2 returned to normal levels after the fix was applied, and the incident was considered resolved at 23:30 UTC on Jan 26. No additional customer impact was observed.
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