Resolved after 2 hours 20 minutes, affecting Data Services EU and Data Services EU and 1 more, on January 2, 2025.
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that the issue has been resolved. We are closely monitoring the services and will provide updates if necessary. Regards, Telna Support
Affected components
Update timeline
- investigating Jan 02, 2025, 04:31 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We are experiencing service degradation due to excessive signaling from a Signaling Provider. This may affect new network interactions. Service Impact: Devices may encounter issues with new connections. Existing sessions remain unaffected. We are working to resolve this issue as soon as possible and will keep you updated. Regards, Telna Support
- identified Jan 02, 2025, 06:38 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Identified Description: We are still experiencing some service degradation due to excessive signaling from a Signaling Provider; however, we are observing improvements. Service Impact: Devices may encounter issues with new connections. Existing sessions remain unaffected. We will continue to keep you posted on the progress. Regards, Telna Support
- resolved Jan 02, 2025, 06:52 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that the issue has been resolved. We are closely monitoring the services and will provide updates if necessary. Regards, Telna Support
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