Resolved after 2 hours 43 minutes, affecting Data Services EU and Data Services EU and 1 more, on April 24, 2025.
Hello, We’ve observed a full recovery of the service. All connection issues have been resolved, and performance is stable. Impact: No further disruptions are expected. Thank you for your patience. Please reach out if you experience any ongoing issues. Regards, Telna Support
Affected components
Update timeline
- investigating Apr 24, 2025, 07:32 AM UTC
Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: In the last hour we are experiencing a service degradation, this may affect new network interactions. Service Impact: Devices may encounter issues with new connections. Existing sessions remain unaffected. We are working to resolve this issue as soon as possible and will keep you updated. Regards, Telna Support
- monitoring Apr 24, 2025, 09:53 AM UTC
Hello, This is to update you regarding the following incident: Incident Status: Monitoring Description: We’re seeing signs of service recovery and continuing to closely monitor performance. Service Impact: Some devices may still face issues with new connections, but existing sessions are stable. We expect further improvement shortly and will keep you updated with any changes. Regards, Telna Support
- resolved Apr 24, 2025, 10:16 AM UTC
Hello, We’ve observed a full recovery of the service. All connection issues have been resolved, and performance is stable. Impact: No further disruptions are expected. Thank you for your patience. Please reach out if you experience any ongoing issues. Regards, Telna Support
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